2nd straight loss using Empire Estimators and I feel like I have my own Xactimate department. I would have to pay an estimators salary AND the subscription to Xactimate to accomplish this daunting, intimidating task. This was a very large commercial water loss and took two truck mounted extractors and 8 hours in the middle of the night to accomplish! I did not even worry about the estimate but got a head start on the sketch this time. I wanted to be "that guy" who tells Mr. Adjuster, "Don't measure and sketch this 8,000 square foot, 25 plus room commercial building, I'll do it and ESX the file to you. Go spend your time with your family Mr. Adjuster." Mr. Adjuster was stunned. I had all the confidence in the world Empire Estimators could do it and do it quick! I logged in and paid the initial small fee and the $25.00 for expedited service. I also stated I worked with Ryan on the last loss and guess who contacted me within 30 minutes of submitting my information....YES, Ryan "My Guy" Sanders! If he were in front of me, I would hug him! He saved the day on the last loss, and I gave him a real challenge this time. I sketched the huge building and layout and starting feeding information. Now, my sketch on graph paper looked like my 6 year old did it and Ryan knocked it out of the park! I emailed the ESX file to Mr. Adjuster as I said I would and Mr. Adjuster stated, "You saved me 10 hours of work, thank you". What a way to start the restoration company v. adjuster relationship! A couple of add-ons and subtractions and boom, the estimate was done and submitted for payment. Could not do it without you guys! Well, I could, but would lose time and money, and we all know where that leads us! Empire and Ryan are the best ever and we are clients FOREVER! THANK YOU!
-Mike from Minnesota